1. Delivery Time: Delivery dates and times are estimates and may be subject to delays caused by traffic, weather, customs, or circumstances beyond our control.

2. Delivery Address: The customer is responsible for providing the correct delivery address and ensuring access to the delivery location.

3. Receiving Goods: The customer or an authorized representative must be available to receive and inspect the goods upon delivery.

4. Damage/Shortage: Any damage, shortage, or discrepancy must be reported at the time of delivery or within 24 hours.

5. Failed Delivery: Additional charges may apply for re-delivery due to incorrect information, restricted access, or the recipient being unavailable.

6. Proof of Delivery: A signed delivery note, electronic confirmation, or other reasonable evidence of receipt will be accepted as proof of delivery.

7. There will be a minimum order of 200 AED authorized for Free Delivery. Less than 200 AED will be subjected to below delivery charges*

*Delivery charges are based on the destination emirate:

Dubai: AED 15

Abu Dhabi: AED 25

Sharjah: AED 25

Ajman: AED 25

Umm Al Quwain: AED 30

Ras Al Khaimah: AED 30

Fujairah: AED 30

Delivery charges may vary depending on order size, delivery location, and special delivery requirements. Additional charges may apply for remote areas or re-delivery.

8. Order will be delivered within 48 to 72 hours. 

9. For Collection or the pick up: Office 71, Aaditya Business center, Reem residency, near Al Karama Market , Karama, Dubai UAE

10. Acceptance: By accepting the delivery, the customer confirms acceptance of these Delivery Terms & Conditions.